Effective Date: 13 June 2026
Last Updated: 13 June 2026

At N Fashion, we understand that customers may occasionally need to modify or cancel their orders. This Cancellation Policy outlines the conditions under which order cancellations may be accepted and the procedures followed for refunds related to cancelled orders.

By placing an order with N Fashion, you agree to the terms stated in this Cancellation Policy.

1. Order Cancellation by Customer

Customers may request cancellation of an order under the following conditions:

  • The order has not yet been processed.
  • The order has not been packed for dispatch.
  • The order has not been handed over to the courier partner.

Cancellation requests must be submitted as soon as possible after placing the order.

Once the order enters the shipping process or has been dispatched, cancellation requests may no longer be accepted.

2. How to Request a Cancellation

To cancel an order, customers should contact our support team with the following details:

  • Order Number
  • Customer Name
  • Registered Mobile Number
  • Reason for Cancellation

Contact Information

Email: nancyranan@gmail.com
Phone: +91 9840500421

Our team will review the request and confirm whether the cancellation is eligible.

3. Cancellation Before Dispatch

If the cancellation request is approved before the order is dispatched:

  • The order will be cancelled immediately.
  • Any payment received will be refunded according to the Refund Policy.
  • No cancellation charges may apply unless specifically mentioned during promotional campaigns.

4. Cancellation After Dispatch

Once an order has been dispatched:

  • Cancellation requests cannot be accepted.
  • Customers may refer to our Return & Refund Policy, if applicable.
  • Shipping charges, if any, may not be refundable.

5. Cash on Delivery (COD) Orders

Customers who place Cash on Delivery orders may request cancellation before dispatch.

Repeated cancellation of COD orders without valid reasons may result in restrictions on future COD purchases.

N Fashion reserves the right to refuse COD services to customers with a history of frequent order cancellations.

6. Order Cancellation by N Fashion

N Fashion reserves the right to cancel any order under the following circumstances:

Product Unavailability

If the ordered product becomes unavailable due to inventory issues.

Pricing Errors

If an incorrect price has been displayed due to a technical or human error.

Payment Verification Failure

If payment authorization or verification cannot be completed successfully.

Fraud Prevention

If an order appears suspicious, unauthorized, or potentially fraudulent.

Incomplete Information

If the customer provides incorrect or insufficient shipping or contact information.

In such situations, customers will be informed, and any eligible payments will be refunded.

7. Refund for Cancelled Orders

For prepaid orders cancelled before dispatch:

  • Refunds will be initiated after cancellation approval.
  • Refund processing may take 5–10 business days depending on the payment method and banking institution.
  • Refunds will be credited to the original payment source whenever possible.

8. Promotional Orders and Special Offers

Orders placed during:

  • Seasonal Sales
  • Festival Promotions
  • Clearance Events
  • Limited-Time Offers

may be subject to specific cancellation terms communicated during the purchase process.

Customers are encouraged to review offer-specific conditions before placing an order.

9. Changes to Cancellation Policy

N Fashion reserves the right to modify, update, or revise this Cancellation Policy at any time without prior notice.

Any updates will become effective immediately upon publication on the website.

Contact Us

For any cancellation-related questions or assistance, please contact:

N Fashion

Email: nancyranan@gmail.com
Phone: +91 9840500421